The Official IT Provider of

No One Beats Our Level of Service!

Our team proudly leads the industry in meeting or exceeding our Service Level Agreements (SLAs). With Heiden Tech, you know that your IT issues will always be resolved quickly.

Average Service Level Scores
Response Times
Goals Met or Exceeded 97.07%
Response Planning
Goals Met or Exceeded 99.58%
Resolution Times
Goals Met or Exceeded 99.58%

Expertise That Fits Your Needs...

it support for healthcare

Healthcare

Cloud-based medical records, high volume data storage, sophisticated diagnostics, HIPAA compliance, and patient care!

manufacturing IT company

Manufacturing

ERM, ICS networks, CAD/CAM and machine controls. Our experience in the manufacturing sector makes it easy to keep you up and running!

Credit Unions

Your members deserve the best possible experience -- and next-level cybersecurity to protect their data (and their savings!)

education network security

Education

We can work with your existing staff to handle aspects of the campus’ technology needs -- or we can do it all for you!

Throughout Your Organization...

Benefits from Better IT!

it for ceos

CEO / Owner

"Championing a security-minded IT partner means that I can sleep better at night knowing my data, intellectual property, and employees are protected."

CFO / Accounting

"IT is a fixed cost every month and fits nicely into the P&L as an operational expense with no nickel-and-diming or surprises for our team."

Sales & Marketing

"Technology always works and is connected everywhere, every time. I can pull up a contract for a client on my device and get a signature from anywhere."

Operations

"Our systems/applications are all in sync and productivity is high. Regular backups (with monthly testing) ensure our data can be promptly restored in any 'worst-case scenarios'."

remote workers

Remote Workers

"I can access all my work applications and data from any device, and I can do that securely and confidently each time. My remote devices stay up-to-date and my connection to the office is lightning fast."

Production

"Our systems stay up and running 24/7, our machine controls and design software run flawlessly, and our products are sent out the door like clockwork -- to spec, through QC, and on time."

Michigan IT News