800.979.9413    Get SUPPORT

Need some assistance? We're here to help.

Use the information below to self-correct any issues you may be facing. 

 

Check out our Frequently Asked Questions (FAQ) sheet for answers to basic Heiden questions you may have. 

For information in regards to submitting a ticket, view this document

 

View segments from our Basic Troubleshooting Webinar for basic self-service help or tips to keep your tech running like new.

 Heiden How To: Add a Device

 Heiden How to: Speed Up Your Computer

 Heiden How to: Kill a Task

 Heiden How to: Internet Connection Problems

 

Interested in making your business more secure? View our Cyber Security Webinar for tips and practices to better protect your business. 

 

Still having issues? Give the help desk a call at 1-800-979-0282.