Need some assistance? We’re here to help.

Use the information below to self-correct any issues you may be facing. 


Check out our Frequently Asked Questions (FAQ) sheet for answers to basic Heiden questions you may have. 

For information in regards to submitting a ticket, view this document. 


View segments from our Basic Troubleshooting Webinar for basic self-service help or tips to keep your tech running like new.

 Heiden How To: Add a Device

 Heiden How to: Speed Up Your Computer

 Heiden How to: Kill a Task

 Heiden How to: Internet Connection Problems


Interested in making your business more secure? Let us test your network security! Give us a call for more information at 989-607-9108.


Still having issues? Give the help desk a call at 1-800-979-0282.

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