Professional IT Services

In IT, one size does not fit all. Our services are tailored to your needs.

Whether you have short term project you need expert assistance with, or your looking for long-term IT strategy, our Professional IT Consulting and Strategic Services has a solution to fit your needs.

We’ll work closely with you to plan, design, implement and maintain your IT strategy so you can meet your business goals.

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Professional IT Services & Features:

Comprehensive IT Support

Computer and network support for Michigan’s small and midsized businesses.

At Heiden Technology Solutions, we recognize that in order to maximize profitability, your company’s IT has to be up-and-running. That’s why we provide comprehensive IT support to small and midsized businesses in the Michigan’s area.

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24/7 Help Desk

Keep downtime from plaguing your business’ operational efficiency.

Heiden Technology Solutions is your one-stop-shop for all of your IT support needs. Properly-functioning information technology is essential to the success of every business. Our knowledgeable and proficient technicians know that you need your IT up and running smoothly.

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Virtualization services for modern businesses.

VMware virtualization software offers several benefits for a business seeking to be at the forefront of their respective industry. By signing on with Heiden Technology Solutions, you can enjoy lower costs, improved business continuity, simplified database management, and more.

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Microsoft Hyper-V

Take full advantage of virtual machines.

Using virtual machines that have been abstracted from their physical counterparts can provide benefits such as decreased capital and operational costs, and improved workplace efficiency. By leveraging virtualization, your organization can ensure smooth operations.

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Our Process

1. Plan


2. Design


3. Implement


4. Support


1. Project Plan:

During the planning, you’ll work one on one with our IT professionals to identify the technology needs for the project or long-term strategy. We’ll develop a project timeline and set benchmarks for delivery.

2. Design:

Your details are passed to our Solution Design team. Our Designers will craft a solution using our Tech Stack that will adapt to your business and scale as you continue to grow. Once the proposed solution is approved by you, our teams meet to review the project. Once in agreement, the Project Team steps in to do the heavy lifting.

3. Implement:

Your very own Project Manager will consult with you to discuss and review our implementation plan for your IT project. Once complete, our project team reviews and tests all aspects of your project to ensure everything is working properly and to your satisfaction.

4. Support & Maintain:

When we complete your project, we end with a support hand-off meeting. During this meeting, our project team corresponds with our support teams about your project. This ensures our support engineers will have a good understanding of your specific system, how it functions, and your specific needs should you need support.