Managed IT Services

With Heiden as your partner, IT is less headache and more growth.

Partnering your company’s your business’ IT needs to a qualified Managed Service Provider (MSP) will help your company meet business objections by seamless aligning technology with your business goals.


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How Our Managed IT Works

Focus on your business and let us handle the tech

Whether you have tales of downtime brought on by computer or network problems, or simply don’t like how much your organization is paying to keep your IT up and running, partnering your IT needs to our team will produce results. Our flat-rate service plan will deliver your company enterprise-level IT support and solutions that are tailor-made to relieve all of your organization’s technology-induced pain points. Whether you have on-site IT staff and just need some help time to time or want to free them up from mundane tasks, or need a complete IT staff devoted to your business, we can help.

Managed IT Services & Features:

Small and Midsize Business IT

Outsource Your IT with Monthly Flat-rate options.

Our flat-rate service plan will deliver your company enterprise-level IT support and solutions that are tailor-made to relieve all of your organization’s technology-induced pain points. From minor support to devoted supplemental IT staff, we’re here to help.

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Network Management & Support

Maximize uptime and keep Your Network Running Sharp.

Downtime is a profit killer. At Heiden Technology Solutions, we recognize that in order to maximize profitability, your company’s IT has to be up-and-running. That’s why we provide comprehensive IT support to small and mid-sized businesses in the Michigan area.

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Remote Monitoring & Maintenance

Monitor and maintain your organization’s infrastructure.

Maintenance is an absolutely vital role that must be fulfilled in order to get the most from your hardware and software. Our proactive Remote Monitoring and Maintenance solution is designed to remediate these issues and make them more affordable than ever before.

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IT Vendor Management

Professional management of your vendors, warranties, & hardware.

From simple consultation to infrastructure management, our vendor management service works with third-party vendors to help you reduce bottom-line expenses and present you solutions on the determination of which hardware and software suppliers will work best to suit your needs.

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Desktop Monitoring and Management

Manage desktop endpoints with ease.

Heiden Technology Solutions offers a Desktop Monitoring and Maintenance solution that’s designed to give you insights into how each of your individual workstations is operating, as well as detect problems and inform you of what needs to be addressed.

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Virtual CIO

A Virtual CIO – your company’s best interest in mind.

Many business owners and executives at small and midsized businesses are tearing their hair out trying to come up with solutions for some of the issues their company faces. What if you had access to consultations, just like a Chief Information Officer, at a fraction of the cost?

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Dependable Service You Can Count On

We are always there for you.

We all know that catastrophes can happen at anytime. What do you do if you’re having a network issue and your administrator called out for the day? It’s going to cost you in downtime! With Heiden Technology Solutions’s managed IT services and support, we wholeheartedly believe that you will see the value in our services in your operational efficiency. Our services pay for ourselves in uptime. This destruction of downtime will keep your business efficient and productive. Some of our managed services include:

  • Remote Monitoring and Maintenance
  • Comprehensive IT Support
  • Vendor Management
  • Security Solutions
  • Help Desk with Experienced Technicians

As a Heiden Technology Solutions partner, you’ll experience efficient and high-quality IT consulting and support.

Benefits of Managed IT

Budget Your IT – Predictable IT budgeting with a flat-rate service plan!

With our highly affordable managed IT services, you will never have to worry about the expense of repairing a network or workstation problem again. Heiden Technology Solutions provides multiple IT services to help your business increase efficiency and deliver the peace of mind that goes hand-in-hand with optimal uptime. We can help put you in a position where your technology issues won’t stand in the way of your company’s profitability. These services are provided to you on a flat-rate, easy-to-budget plan, based on your needs. This results in value for you. No matter how costly the resolution to a technology-based problem is, you still pay a flat monthly fee. This allows what would normally be a capital expense, to become an affordable operational expense. We eliminate surprise computer repair costs that will invariably result in more attractive numbers on your bottom line.

Reduce Costly Downtime

Ensure your employees can focus on their task, and not your IT!

We don’t have to stop what were doing to resolve your IT problems. Chances are, we’ve prevented them from happening. Using us as your complete IT technician can allow the people that make your organization run, be able to work without interruption from technical issues that plague less efficient companies. Our monitoring and maintenance services provide companies with avenues to be more efficient and exceed projections, which often leads to the potential for rapid growth.

We deliver efficiency! Since we catch most problems before they occur with our remote monitoring tool, there is no interruption of service and no downtime. When your software needs updating, it is done outside of regular business hours, ensuring your workstations are ready to go when your staff arrives for work.

Schedule A Free Network and Security Assessment

Free Network and Security Assessment (800) 979-9413