The Heiden team believes in the Credit Union cooperative model and we specialize in helping credit unions make strategic IT decisions that make the best use of their technology budgets.

  For almost three decades, we’ve been using proven technologies to address the business needs of the finance sector and to create efficient IT system management that helps our clients achieve their goals. We make it easy for our Credit Union clients to meet compliance standards, ensure their security, pass audits, and leverage digital transformation.

  COMPLIANCE

Keeping up with compliance can be challenging for even the most established credit union. IT compliance for credit unions requires a strong focus on adhering to NCUA guidelines. New technology such as cloud computing, virtualization, and managed environments provide Credit Unions a flexible and secure infrastructure to assist in meeting compliance requirements but often present their own hurdles. Our experience in your sector allows Heiden to simplify your IT compliance challenges.

  REGULATIONS



There’s no need to remind you that Credit Unions are heavily regulated businesses. A Credit Union’s IT systems must be designed to be robust and secure and constantly maintained to meet stringent regulatory requirements.  

NEW MEMBER SERVICES

Credit Unions are always looking for ways to improve their members’ experience. Quite often, this means leveraging technology. We focus on creating an agile IT infrastructure for our clients to facilitate improved new member services and to increase productivity.  

INFORMATION SECURITY

Credit Unions are expected to be secure, and we believe any company providing IT services to them should be as well. With cybersecurity at the top of your list of priorities, you need an IT provider who is not only able to secure the chain of data, but also to prove their capabilities to you and your members.  

Heiden Technology Solutions is the first provider in Detroit to be TISC-2020 certified, which allows us to prove just how secure our networks truly are. This certification creates a trickle-down of value as well, allowing our credit union clients to demonstrate a safer and more secure IT environment to their members.  

DIGITAL TRANSFORMATION

There’s so much relying on technology these days, it’s easy to become overwhelmed. Even your in-house IT staff may run into situations where the day-to-day operations are too draining on resources. By outsourcing some of your needs to Heiden, we can free up your internal IT staff to work on the more pressing new initiatives like those mentioned above.  

If you’re looking to make the most of IT in your organization, please don’t hesitate to give us a call!