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Choose the way you would like to initiate support.
Over the years we have listened to our clients and implemented many ways to request support based on their needs. If you have an idea let us know! Connect to us Now!
Submit a Ticket:
Create and manage tickets via our Portal.
Send an email to the Help Desk to create a ticket.
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Check out our Frequently Asked Questions (FAQ) sheet for answers to basic Heiden questions you may have.
For information in regards to submitting a ticket, view this document.
View segments from our Basic Troubleshooting Webinar for basic self-service help or tips to keep your tech running like new.
Heiden How To: Add a Device
Heiden How to: Speed Up Your Computer
Heiden How to: Kill a Task
Heiden How to: Internet Connection Problems